tag:buildyoursite.statuspage.io,2005:/historyBuildYourSite.com Status - Incident History2024-03-20T05:29:35-04:00BuildYourSite.comtag:buildyoursite.statuspage.io,2005:Incident/178301082023-07-12T09:08:46-04:002023-09-29T10:53:52-04:00K2 Site Builder Outage / Heroku<p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>09:08</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>23:03</var> EDT</small><br><strong>Update</strong> - We are currently experiencing an issue with our cloud hosting provider, Heroku. We were alerted of this issue at 6 pm CST. This is currently affecting published websites using the K2 site builder.<br /><br />We are working to restore services as soon as possible. <br /><br />We apologize for this inconvenience.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>23:01</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:buildyoursite.statuspage.io,2005:Incident/15683482018-01-18T09:46:54-05:002023-09-29T10:53:52-04:00Dom7 Server Experiencing Degraded Services<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>09:46</var> EST</small><br><strong>Resolved</strong> - Problem with server Dom7 was resolved yesterday night. We apologize for this issue.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>07:40</var> EST</small><br><strong>Investigating</strong> - We are currently experiencing an issue on domains hosted on the Dom7 server. We have engineers looking at the issue and will update this status page asap.
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<br />We apologize profusely for this inconvenience.</p>tag:buildyoursite.statuspage.io,2005:Incident/13098252017-07-27T17:48:04-04:002023-09-29T10:53:53-04:00K2 Service Degraded<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>17:48</var> EDT</small><br><strong>Resolved</strong> - K2 degradation has been resolved. All sites are operational. We apologize for this issue.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>17:04</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with our K2 platform. Engineers are working on it. We apologize for the inconvenience and will update this page once it's fixed.</p>tag:buildyoursite.statuspage.io,2005:Incident/11602832017-03-15T22:02:13-04:002023-09-29T10:53:53-04:00Some sites affected by outage<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>22:02</var> EDT</small><br><strong>Resolved</strong> - Services have been restored as of 2 hours ago. We apologize for the inconvenience this has caused.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>15:14</var> EDT</small><br><strong>Investigating</strong> - We are working on an issue that is affecting some websites from not loading. We have identified the problem and are working on restoring service. We apologize profusely for the inconvenience.</p>tag:buildyoursite.statuspage.io,2005:Incident/11419012017-03-01T09:50:25-05:002023-09-29T10:53:53-04:00K2 Website Builder experiencing AWS related outage<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>09:50</var> EST</small><br><strong>Resolved</strong> - AWS S3 had a major outage on the East coast on 2/28. The issue was resolved about 5 pm EST on 2/28. All services are normal. Again, we apologize for the inconvenience this caused.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>14:20</var> EST</small><br><strong>Update</strong> - We're continuing to work with AWS to identify the underlying issue and mitigate its impact. Many parts our K2 platform will remain unstable or unavailable until further notice, and some running apps are being affected. The majority of our hosting customers are unaffected. We apologize for this issue.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>13:16</var> EST</small><br><strong>Identified</strong> - We are working with our partners and Heroku and AWS to resolve an issue in one of our data centers.</p>tag:buildyoursite.statuspage.io,2005:Incident/9511502016-10-17T15:27:08-04:002023-09-29T10:53:53-04:00Major California Network Outage<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>15:27</var> EDT</small><br><strong>Resolved</strong> - Cogent has resumed services and all systems are operational. We truly apologize for this inconvenience.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>14:26</var> EDT</small><br><strong>Monitoring</strong> - Cogent engineers are on site in Sacramento and expect resolution within 45-60 minutes.
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<br />Again, we apologize for this inconvenience. Give us a call at 800-446-7846 or chat with us below if you have any additional questions.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>13:58</var> EDT</small><br><strong>Identified</strong> - Cogent, a major backbone Internet provide nationwide, is experiencing a widespread outage in California.
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<br />They have identified the issue and are working on resolving it. Unfortunately, this is affecting one of our data centers in California and some customers may have issues with web and email.
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<br />We apologize profusely. If you have any questions, please give us a call at 1-800-446-7946.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>13:39</var> EDT</small><br><strong>Update</strong> - Update from Cogent. The outage is widespread affecting affecting Southern California and San Francisco bay area. Engineers on site and working on issue. They are telling us they expect resolution within the hour. We apologize for the inconvenience.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>11:54</var> EDT</small><br><strong>Investigating</strong> - We were alerted a few minutes ago that our datacenter in Sacramento, QTS, is having network problems. It is affecting certain customers. They are telling us the issue should be resolved soon. We are monitoring this and will post updates here. We apologize profusely for the inconvenience.</p>